Privacy Policy

Privacy Policy and Data Protection Policy of Cecis Travel, Cusco

At Cecis Travel, we are committed to safeguarding your privacy and ensuring that your personal data is protected in compliance with the General Data Protection Regulation (GDPR), the Peruvian Personal Data Protection Law (Law No. 29733), and the Peruvian Agency for the Protection of Personal Data (APDP) guidelines.

1. Introduction

This Privacy Policy explains how Cecis Travel, a travel agency based in Cusco, Peru, collects, uses, stores, and protects your personal information. By using our services, you acknowledge and accept the practices described in this policy.

2. Personal Data We Collect

We collect personal data in various ways, including when you book a trip, subscribe to our newsletter, or contact us for customer support. The types of personal data we may collect include:

Full name
Contact details (email address, phone number)
Travel preferences
Payment information
Identification documents (if required for booking or legal purposes)
Any other personal information you provide voluntarily

3. How We Use Your Data

We use your personal data for the following purposes:

To process and manage your travel bookings and services
To communicate with you regarding your reservations and any changes to your itinerary
To improve our services and offer personalized travel experiences
To send promotional emails and newsletters (if you have opted in)
To comply with legal obligations, including tax and reporting requirements

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations under Peruvian law. Once this period has expired, your data will be securely deleted or anonymized.

5. Data Protection Measures

At Cecis Travel, we implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include secure data storage systems, encrypted communications, and restricted access to personal data within our organization.

6. Sharing Your Data

We will not share your personal information with third parties unless:

You give us explicit consent
It is necessary for the execution of the services you have requested (e.g., third-party suppliers, airlines, hotel partners)
We are legally required to do so under Peruvian or international law

7. Your Rights

Under the Peruvian Personal Data Protection Law, you have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccuracies in your personal data.
Deletion: You have the right to request the deletion of your personal data, subject to applicable legal conditions.
Objection: You may object to the processing of your personal data for marketing purposes or other legitimate interests.
Portability: You may request that we transfer your personal data to another service provider.
Revocation of Consent: You can withdraw your consent for us to process your personal data at any time.

To exercise your rights, please contact us at the details provided below.

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences and analyze website traffic. You can manage cookie settings through your browser, but disabling cookies may affect your experience on our website.

9. Compliance with Peruvian Law

Cecis Travel complies with the Personal Data Protection Law No. 29733 and its regulations. We are registered with the National Authority for the Protection of Personal Data and adhere to its guidelines and standards. This ensures that we handle your personal data with the highest levels of responsibility and respect for privacy.

10. Changes to This Policy

We reserve the right to update this Privacy and Data Protection Policy at any time. Any changes will be posted on this page, and if significant changes are made, we will notify you via email. Please review this policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about how we process your personal data, or if you wish to exercise your rights under Peruvian law, please contact us:

Cecis Travel

Address: Urb. Ttio, Cusco 08007
Phone: +51 984 639 022
Email: info@cecistravel.com

By choosing Cecis Travel, you can be confident that your personal information is in safe hands. We are committed to providing you with an outstanding travel experience while respecting your privacy and complying with data protection laws.